Loudspeaker-maker SVS is now offering their products in the Canadian market direct with a Bill of Rights for its customers, designed to make online purchases less risky. This announcement came shortly after the introduction of the company’s Prime-series speakers, which are now the company’s most affordable offerings. According to the company’s press release: “SVS, a worldwide leader in high performance home audio products, is proud to announce the direct availability of its speakers, subwoofers and audio accessories to Canadian residents, via www.svsound.com. Customers will also be covered by consumer protection policies never before seen in Canada as part of the SVS customer Bill of Rights.
“Originally brought to market as an online direct brand, SVS established the Bill of Rights to provide a framework for delivering unparalleled technical and sales support and to ensure customers had every opportunity to validate the performance of SVS products. Canadians can now enjoy a 45-day in-home audition period, a 5-year unconditional warranty and a one-year trade-up policy on all products, in addition to other ‘rights.’ SVS also provides free shipping to most of Canada and a special subsidized rate for those regions where delivery rates prevent free shipping.”
The company’s Bill of Rights for Canadian customers can be found online through this link.